Privacy Policy

2. Information We Collect

We may collect personal information in the following ways:

• Information You Provide Voluntarily: This includes your name, email address, province, population group, and skill level when you fill out our contact form, skills assessment, or program finder forms.
• Automatically Collected Information: When you browse our site, we may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies. This helps us improve our website and user experience.

4. Consent

By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. We will obtain your express consent before using your personal information for any other purpose. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With trusted third-party service providers who assist us in operating our website (e.g., web hosting), provided they agree to keep this information confidential.
• If required by law, regulation, or legal process.
• To protect the rights, property, or safety of our organization, our users, or the public.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include technical measures like SSL encryption for data in transit and administrative safeguards to restrict access to personal data. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

7. Your Rights and Access

Under PIPEDA, you have the right to access the personal information we hold about you and to request corrections to any inaccuracies. To make such a request, please contact our Privacy Officer at the email address provided below. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use them to understand site usage and improve content. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

9. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, it will be securely deleted or anonymized.

10. Contact Us & Changes to This Policy

If you have any questions about this Privacy Policy, please contact us at info@digitalliteracyacrosscanada.com. We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.